Privacy Policy

Welcome to HEAL Wellness & Innovations™ (HWI). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

For purposes of this policy, HEAL Wellness & Innovations™ is the data controller responsible for your personal information.

Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Account credentials
• Payment and billing information
• Device and usage information
• Communication records with Partner Support

Automatically Collected Information

When you use our services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, interactions)
• Cookies and similar tracking technologies

We use your information to:

• Provide, operate, and improve our services
• Process transactions and fulfill orders
• Communicate with you regarding services, updates, and support
• Personalize your experience and content
• Analyze usage patterns and platform performance
• Protect against fraud, misuse, and unauthorized access
• Comply with legal and regulatory obligations

Where applicable, we process your information based on:

• Your consent
• Performance of a contract (e.g., fulfilling orders)
• Legitimate business interests
• Compliance with legal obligations

HEAL Wellness & Innovations™ operates as a wellness and infrastructure platform. We do not provide medical advice, diagnosis, or treatment through our services.

We do not intentionally collect or store Protected Health Information (PHI) unless explicitly stated and handled in accordance with applicable laws. Any health-related information voluntarily provided is used solely for service-related purposes and not as part of a clinical medical record.

We may share your information with:

• Service providers and business partners that support our operations (e.g., payment processing, fulfillment, analytics, communications)
• Law enforcement or regulatory authorities, when required by law
• Parties involved in a merger, acquisition, financing, or sale of assets
• Third parties with your explicit consent

We do not sell your personal information.

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services.

You can control or disable cookies through your browser settings. Please note that some features of our services may not function properly without cookies.

Do Not Track Signals

Our systems do not currently respond to “Do Not Track” browser signals.

We retain personal information only as long as necessary for the purposes outlined in this policy, including:

• Account information: retained while your account is active
• Transaction records: retained as required for legal, tax, and accounting purposes
• Support communications: retained for service improvement and recordkeeping

When no longer required, your information will be securely deleted or anonymized.

We implement appropriate technical and organizational safeguards to protect your information.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Opt out of marketing communications
• Manage or disable cookies through your browser settings

To exercise these rights, please contact our Partner Support team using the information below.

Note: We may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You may opt out of promotional emails at any time.

Please note that you may still receive transactional or service-related communications.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information, we will take steps to delete it promptly.

If your information is transferred outside of your country of residence, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of personal information.

Residents of other U.S. states may have similar rights under applicable laws. Please contact us for more information about your rights.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact: